Welcome to our website. Alive Fitness provides outdoor, indoor and online, personal and group fitness training. An outline of our services is provided within this site. The information is generic in nature and we take no responsibility for its usage. By accessing and using this website you acknowledge that you have read these conditions and agree, without limitation, to be bound by them.

Company Details

Trading Name: Alive Fitness
ABN: 30416457971
Country: Australia
Telephone Number: 0421 080 336
Email: ask@alivefitness.com.au

Payments

All payments for training discussed on this website are to be made in Australian Dollars. All AUD advertised pricing includes GST.

Alive Fitness group trial sessions require a $1 deposit payment to reserve the space in the group. No other charges will made to a participants card unless authorised prior from the participant. The participant can then request whether they do or do not wish to continue with any future training.

Group trial session payments are not refundable but are transferrable to another session via written notice to emily@alivefitness.com.au up to 12 hours prior to the event. No-shows to the group trial session will be charged the $1 regardless of the lack of attendance to cover the expenses invested to reserve their space.

All other Alive Fitness training sessions – group and personal training – require payment through Ezidebit and we will discuss this with you individually, in detail, prior to sign up. Any personal or financial details provided to Alive Fitness via Ezidebit online or hard copy forms will be treated confidentially and will also be stored confidentially.

Alive Fitness has a cancellation policy for group and personal training sessions, as outlined below.

Cancellation Policy

We understand that there may be times when you are unable to keep a scheduled training session. 12 hours notice is required should this arise and you are unable to attend your session. If you are a group participant you will be given a group session credit upon cancellation that can be used anytime within six weeks from your cancelled session. If you are a personal training participant, Alive Fitness will always endeavour to re-schuedule your session for an alternative time in the same week.

If this notice is not received Alive Fitness will require payment for your session (this applies to group participants and personal training participants) and payment will come out of your Ezidebit credits.

If Alive Fitness is unable to keep an appointment for any reason, we will endeavour to give you at least 12 hours notice. If you are a group participant, you will be given a group session credit upon our cancellation that can be used anytime within six weeks from the cancelled session. If you are a personal training participant, you will not be charged for a session we can not make and if we can not accommodate you another time in the same week, your credit for that session will carry over.

Should you wish to cease training with Alive Fitness, you are required to provide 7 day written notice for cancellation of training to ask@alivefitness.com.au.

Should you need to put your training on hold – either for illness, injury, extended re-location/travel, personal reasons – you are required to provide 7 day written request to ask@alivefitness.com.au and we will confirm a hold on all payments with you individually.

Punctuality: please be on time for your session – the session must finish on time even if you arrive late.

Weather conditions policy (applicable to outdoor training participants only)

Alive Fitness trains rain, hail or shine and all year round. Please dress accordingly. Refunds and/or session credits for outdoor training sessions will not be made due to the weather unless in very serious weather warning circumstances, in which cases, Alive Fitness will contact all participants in an affected session.

Social Media

Alive Fitness is present on social media, on the platforms of Facebook and Instagram. We also have various training based Facebook private groups. We ask you to treat others with respect and kindness in any Alive Fitness social media group or page.  Any divisive or un-toward posts or behaviours will be deleted and we reserve all rights to remove offending members as a result of divisive comments or actions.
The Alive Fitness Facebook page or groups are not to be used a as a portal for self- or business-promotion and failure to adhere to these guidelines may result in a written warning or removal.  This includes the harvesting of members both publicly and privately to recruit to other communities, products or services;

You are not permitted to copy, print, distribute or promote the content within Alive Fitness groups or private portals without prior written approval;

Legal action will be taken again offending parties relating to these terms of Alive Fitness.

Disclaimer

As affiliates of certain products and services we may receive compensation for recommending and promoting products/services linked to from this website.

Every effort has been made to accurately represent information and its potential.  Even though this service is one of the few where you can see and feel results almost immediately and most certainly after time and effort is put in, we offer no guarantee that you will experience your desired results.  Information and exercises provided by Alive Fitness are not to be interpreted as a promise or a guarantee of better health. Health potential is entirely dependent on the individual participant.

Your level of success in attaining the results claimed in our materials and information depends on the time you devote to the program, actions mentioned, your nutrition, lifestyle habits and various other external and individual factors.  Since these factors differ according to individuals, we cannot guarantee your success level, nor are we responsible for any of your actions.

Upon sign up to Alive Fitness training and consulting services, you will be required to complete a pre-screening document, covering personal details, personal goals, health and injury history. All communications and details provided are confidential. You will be asked to sign an agreement for participating in personal and group training, covering the following:

– acknowledgement that it is a condition of participating in this activity that you do so at your own risk;

– acceptance of all risks and hereby indemnify and release the Trainer, their agents, affiliates, employees, members, sponsors, promoters and any persons or body directly and indirectly associated with the Trainer, against all liability (including liability for their negligence and the negligence of others), claims, demands, and proceeding arising out of or connected with you participation;

– this release and indemnity continues forever and binds your heirs, successors, executor’s personal representatives and assigns;

– you acknowledge that participating in this activity may involve a risk of serious injury or even death from various causes including: over exertion, dehydration, equipment failure and accidents with equipment and surroundings;

– you recognize the difficulties associated with the activity and attest you am physically fit to participate safely in the activity and that a qualified medical practitioner has not advised you otherwise;

– you understand the demanding physical nature of this activity. You am not aware of any medical condition, injury or impairment that will be detrimental to your health if you participate in this activity. In the event that you become aware of any medical condition, injury or impairment that may be detrimental to my health if you participate in the activity Alive Fitness will be immediately informed. By continuing to participate in this activity, you accept the risk despite these conditions and still, and will always be under the terms of this agreement

– you certify that you are 18 years and older and have read this document and fully understand it OR As a parent or guardian of the participant (a) you agree to the above for myself and on behalf of the participant and (b) you indemnified any person or body directly or indirectly associated with the conduct of the activity on the errors referred to.

Privacy

Our Website is committed to the protection of personal information provided to us. Our Website follows various principles concerning the collection, storage and use of personal information as outlined in the National Privacy Principles of the Commonwealth Privacy Act (1988). Accordingly we have a privacy policy which deals with:

• The way we collect, use and disclose personal information;
• The way we protect the quality and security of such personal information;
• The way that access can be granted to personal information held by us;
• The manner of dealing with any complaints concerning the correctness of or access to personal information held by us.

Copyright

The material contained in this website is the copyright of Alive Fitness and is protected by Australian and international copyright laws.

The site and the data in it are supplied solely for informational use. Apart from permitted uses under the Copyright Act 1968 (Cth), and, except for the temporary copy held in your computer’s cache and downloading for private use, no part of the material or data contained in this site may be reproduced, altered, transmitted or re-used for any purpose whatsoever without the written permission of Alive Fitness.

Website Content and Materials

The information and materials contained in this site (including these terms and conditions) are subject to change without notice. We may discontinue or make changes to the content of this site and the network at any time. Any dated information included in this site is current at the date of publication only, and we will not have any obligation or responsibility to update or amend such information.

No Warranties

This website is provided without any express warranties or guarantees, unless specifically stated and, to the extent permitted by law, without any implied warranties or guarantees. Alive Fitness will not guarantee any results – we do guarantee that making exercise part of your life will help you feel healthier and happier!

Links to Third Party Websites

Links to other websites may be provided from this site. In those circumstances we have no control over the content of those third party websites. We make no express warranties concerning the content of those other sites. In particular we do not warrant the accuracy, completeness or reliability of those sites for a particular purpose, nor do we warrant that such sites or their content are accurate, complete, current and free of defects including but not limited to, viruses or other harmful elements. The user of this site will assume all risks and costs arising from the use of any website linked to this site.

Disclaimer

This website is presented “as is”. We make no representations or warranties of any kind whether express or implied in connection with material on this website including but not limited to warranties as to merchantability, non-infringement of intellectual property or fitness for a particular purpose, to the extent to which such representations and warranties may lawfully be excluded.

You agree that we will not be liable for any loss or damage which you incur as a result of use of this website including without limitation, damage caused by access delays, computer viruses, system failure or malfunction which may occur in your use of the website including hyperlink to or from third party websites.

To the maximum extent permitted by law we disclaim liability for any direct, indirect, incidental or consequential damage of any kind related to your use of this site.

Indemnification

You agree to indemnify and hold harmless Alive Fitness and any affiliated organisations, and its directors, officers, trainers and employees from any claim or demand including reasonable legal fees, made by any third party due to or arising out of your use of this site or any violation of these terms and conditions.

No Offer of Products or Services

Nothing contained in this site will constitute an offer by Our Website for any products or services which may be advertised through the site including its micro site pages. Nor does Our Website make any specific warranty or representation of any kind with respect to any such information. Our Website will not be liable to you or any person who incurs any loss or damage as a result of relying upon any such information.

Your Feedback

We welcome enquiries or feedback on Our Website or any ideas you may have. Unless specifically stated by you we shall treat any feedback information you provide us with, as non-proprietary and non-confidential.